{"id":2687,"date":"2025-11-17T14:13:23","date_gmt":"2025-11-17T14:13:23","guid":{"rendered":"https:\/\/mariastuktuk.com\/?page_id=2687"},"modified":"2025-12-10T12:00:47","modified_gmt":"2025-12-10T12:00:47","slug":"onlin-dispute-resolution","status":"publish","type":"page","link":"https:\/\/mariastuktuk.com\/en\/onlin-dispute-resolution\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2687\" class=\"elementor elementor-2687 elementor-2080\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cb2be50 e-con-full e-flex e-con e-parent\" data-id=\"cb2be50\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-99efc42 e-flex e-con-boxed e-con e-child\" data-id=\"99efc42\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2685c26 elementor-widget elementor-widget-heading\" data-id=\"2685c26\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">online dispute resolution<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1baf4f4 elementor-widget elementor-widget-text-editor\" data-id=\"1baf4f4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8661bb elementor-widget elementor-widget-text-editor\" data-id=\"d8661bb\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><em>Information taken from the Complaints Book website regarding arbitration centres for alternative dispute resolution. You can check the source of the information at\u00a0 <a href=\"https:\/\/www.livroreclamacoes.pt\/Inicio\/CentrosArbitragem\">the official website of the Complaints Book. <\/a><\/em><\/p><p>Do you have a consumer dispute?<br \/>Did you know that there are competent bodies available to resolve your dispute through mediation, conciliation or arbitration?<br \/><a href=\"https:\/\/eportugal.gov.pt\/fichas-de-enquadramento\/resolucao-de-conflitos-de-consumo\/simulador-resolucao-alternativa-de-conflitos-de-consumo\" target=\"_blank\" rel=\"noopener\">Encontre a(s) entidade(s) certa(s) para o seu caso concreto\u00a0<strong>aqui<\/strong><\/a>.<\/p><\/div><\/div><div class=\"elementor-element elementor-element-697c817 elementor-widget elementor-widget-text-editor\" data-id=\"697c817\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><h4>List of Alternative Dispute Resolution Entities for Consumer Disputes<\/h4><\/div><\/div><div class=\"elementor-element elementor-element-39f7818 elementor-widget elementor-widget-text-editor\" data-id=\"39f7818\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>Lisbon Consumer Conflict Arbitration Centre (CACCL) (more information: <a href=\"https:\/\/www.centroarbitragemlisboa.pt\/\">website<\/a>)<\/p><p>Algarve Consumer Conflict Information, Mediation and Arbitration Centre (CIMAAL) (more information: <a href=\"https:\/\/www.consumoalgarve.pt\/index.php\/pt\/\">website<\/a>)<\/p><p>Consumer Conflict Arbitration Centre of the Autonomous Region of Madeira (CACCRAM) (more information: <a href=\"https:\/\/www.madeira.gov.pt\/cacc\/\">website<\/a>)<\/p><p>Arbitration Centre of the Autonomous University of Lisbon (CAUAL) (more information: <a href=\"https:\/\/arbitragem.grupoautonoma.pt\/\">website<\/a>)<\/p><p>Coimbra Region Consumer Conflict Arbitration Centre (CACRC) (more information: <a href=\"https:\/\/cacrc.pt\/\">website<\/a>)<\/p><p>Ave, T\u00e2mega and Sousa Consumer Conflict Arbitration Centre (TRIAVE) (more information: <a href=\"https:\/\/www.triave.pt\/\">website<\/a>)<\/p><p>Porto Information and Arbitration Centre (CICAP) (more information: <a href=\"https:\/\/cicap.pt\/\">website<\/a>)<\/p><p>National Centre for Information and Arbitration of Consumer Conflicts (CNIACC) (more information: <a href=\"https:\/\/www.cniacc.pt\/pt\/\">website<\/a>)<\/p><p>Consumer Information, Mediation and Arbitration Centre (Arbitration Court) (CIAB) (more information: <a href=\"https:\/\/ciab.pt\/\">website<\/a>)<\/p><p>The Azores Region Consumer Information, Mediation and Arbitration Centre (CIMARA) (more information: <a href=\"https:\/\/ocimara.pt\/\">website<\/a>)<\/p><p>Arbitration Centres for Specific Conflicts<br \/>\u2013 Insurance Information, Mediation and Arbitration Centre (CIMPAS) (more information: <a href=\"https:\/\/www.cimpas.pt\/pt\">website<\/a>)<\/p><p>RAL entity with specific competence<br \/>\u2013 Travel and Tourism Agencies Customer Ombudsman (APVT Ombudsman) (more information: <a href=\"https:\/\/provedor.apavtnet.pt\/\">website<\/a>)<\/p><p><strong>Further information<\/strong><br \/>For further information, please visit the website of the Directorate-General for Consumers<br \/>Website: <strong>https:\/\/www.consumidor.gov.pt\/<\/strong><\/p><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>online dispute resolution Information taken from the Complaints Book website regarding arbitration centres for alternative dispute resolution. You can check the source of the information at\u00a0 the official website of the Complaints Book. Do you have a consumer dispute?Did you know that there are competent bodies available to resolve your dispute through mediation, conciliation or [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2687","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mariastuktuk.com\/en\/wp-json\/wp\/v2\/pages\/2687","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mariastuktuk.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mariastuktuk.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mariastuktuk.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/mariastuktuk.com\/en\/wp-json\/wp\/v2\/comments?post=2687"}],"version-history":[{"count":4,"href":"https:\/\/mariastuktuk.com\/en\/wp-json\/wp\/v2\/pages\/2687\/revisions"}],"predecessor-version":[{"id":2692,"href":"https:\/\/mariastuktuk.com\/en\/wp-json\/wp\/v2\/pages\/2687\/revisions\/2692"}],"wp:attachment":[{"href":"https:\/\/mariastuktuk.com\/en\/wp-json\/wp\/v2\/media?parent=2687"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}